Early Bird Registration: Now Open |   Third Circular: Uploaded |   Abstract Submission: Now Open |   Field Trips Booking : Now Open |  Accommodation Bookings : Now Open |  GeoHost Application: Now Open |  GeoExpo bookings: Now Open|  Workshops/Short Courses Expression submission: Now Open |  Business Meetings Proposal Submission: Now Open |  Abstract submission is now free

FAQ's

Volunteer Program

Q-1) When and where is the conference?

• The conference will take place at the India Exposition Mart, Knowledge Park-II, Greater Noida, Uttar Pradesh 201306, from March 2 to March 8, 2020. Visit our website for the full schedule.

Q-2) What are the minimum requirements to become a volunteer?

• Volunteers must be 18 years of age on or before the 31st December 2019.

• They should be ready to work for a minimum of 7 days (not applicable for volunteers applying for Field trips).

• They should be ready for undertaking any job assigned to them and for participating in all the volunteer programs, training sessions etc. as required.

• They should read and agree to the Terms and Conditions and the Privacy Statement of the Volunteers Program.

Q-3) Where do we need volunteers?

• We seek volunteers in the Host city Delhi for the main Congress, as also in different geological fields for:

• Pre-Congress Field Trips

• Post-Congress Field Trips

Q-4) I would like a leadership role. How do I go about this?

• There are some leadership roles available during the congress. The Leaders will be picked up from among the volunteers, based on their performance in the training sessions. 

Q-5) How do I benefit from being a volunteer?

• You will get an opportunity to interact with noted geoscientists of world and increase your networking.

• You will get a chance to attend an exclusive training / or a training workshop session.

• 36th IGC is going to be the greatest scientific extravaganza during field trips and main congress between 2-8 March 2020 in the field of geosciences which may not return to India at least for the next 10 years!

• You will receive a Certificate of Participation on successful completion of the Program.

• Bonds created during such events remain lifelong with you.

Q-6) Will accommodation and transport be provided to the volunteers?

• Free accommodation on twin sharing basis will be provided to the volunteers (it is mandatory for the volunteers to stay in the accommodation arranged by 36th IGC during the Congress).

• Return rail fare will be provided to out station volunteers.

• Financial support of INR 2000/- per day, inclusive of all working days (excluding travel days) will be provided to volunteers

Q-7) I have no previous volunteer experience; can I still apply?

• Absolutely yes!

Though previous experience would be welcome, but this is not a prerequisite for applying to the volunteer Program.  Training modules will be developed to infuse confidence in you and develop your personality.

Q-8) Can I volunteer if I live outside INDIA?

• We welcome people from any part of the world.

Q-9) When will I know if I have been selected?

• You will be informed about your selection by notifications. The status will be shared on October 31, 2019.

Q-10) When does the program application close?

• The last date for applying for participating as a volunteer in 36th IGC is 30 September 2019.

Q-11) Why do you require my personal information?

• We may need to locate you to assign an important task at short notice and at odd hours during the event. It is also important that we know about your welfare.

Q-12) I have not received my confirmation email.

• If you have not received your confirmation email, please check your spam folder. Messages sometimes get delivered to the spam box. If you still cannot find your email, please contact the Volunteer Helpdesk.

Q-13) What type of work would a Volunteer have to do?

• Assistance in Opening/ Closing Sessions, technical sessions, plenary sessions, public lecture or any other session planned by the Congress

• Assistance in E-Posters, and GeoExpo areas

• Assistance in Business Meetings, Professional Development Workshops/ Short Courses

• Assistance to Plenary/ Public Speakers

• Assistance in Fieldtrip Program

• Support to Registration desk

• Support to the Secretariats of the 36th IGC, IUGS and IGCC

• Any assistance required in other activities/ events not covered above, but deemed necessary by the organizers

Q-14) What are the fields you intend to cover in Training?

• Compulsory Training will be delivered to all volunteers, regardless of experience levels. The goal is to be fully prepared for the 36th IGC. 

• Orientation Training: In order to introduce and provide to you an overview of the 36th IGC.

• Role Specific Training: This will cover specific duties and procedures in your allocated role, to prepare you on ‘how to act/perform.”

• Venue Training: Covering the layout of the venue, functions preformed, policies and procedures including the health, safety and emergency related procedures.

• Leadership Training: This training will be for candidates who are selected to be group leaders.

Q-15) Will I be covered by any form of insurance during the stay?

• You are advised to purchase travel and medical insurance for the period of Congress.

Q-16) What about my laundry?

• Laundry expense will have to be met from the daily allowance being given to volunteers

Q-17) How early should I apply for volunteering program in India?

• Apply within the deadline as the process of selection will start soon thereafter.

Q-18) Can Volunteer submit any abstract?

• Volunteers will have huge task to make a successful congress, so, the aspirant volunteers cannot submit any abstract.

Q-19) How do I contact the Volunteer Helpdesk?

• If you have any questions that cannot be found on the Volunteers’ FAQs please email us at volunteer@36igc.org

Q-20) General Conditions:

• Applications received after the closing date or received incomplete in any respect are liable to be summarily rejected. No representation against such rejection shall be entertained.

• The 36th IGC society reserves the right to cancel the proposal (volunteer program) without assigning any reason.

• Canvassing in any form will lead to disqualification.

Abstract

Q-1) How do I submit an abstract?

The Abstracts can be submitted online through the official website of 36th IGC under registration tab.

Q-2) What is the abstract submission fee?

The abstract submission is free of charges till 15th September and post that an amount of 20 USD will be charged for abstract submission .

Q-3) Can I submit abstract under different symposia?

Same abstract cannot be submitted in different Symposium; but multiple number of abstracts can be submitted in multiple number of symposia by the same presenting author using different valid email id as user name. In such situation, on acceptance of abstracts, the presenting author may be allowed to deliver only one oral presentation and multiple number of e-poster presentations.  However, for each of such multiple cases of abstract submission, separate abstract submission fee will be required in each case after September 15 2019.

Q-4) Which language do I have to use for my abstract?

All abstracts must be submitted and presented in English. Please use UK spelling and have your abstract grammatically correct and the abstract be proofread before submission. 

Q-5) My affiliation and/or that of one of my co-authors is not correct. 

While filling up the online submission form, due care must be taken by the authors. In case of a change, separate requests be made at abstract@36igc.org and each case will be dealt based on its merit by the 36th IGC Science Program Committee.

Q-6) Is there a word/character limit? 

Abstract has a maximum word limit and that is 250 words

Q-7) How can I insert a table?

Abstract should not contain any table, illustration, figure or reference

Q-8) I have submitted my abstract, but not received a confirmation message. What should I do? 

Please mail to us at abstract@36igc.org;

Q-9) Can I make corrections to a submitted abstract?

No. Corrections cannot be made once its uploaded, if not specifically requested by Science Program Committee of 36th IGC

Q-10) Who can I contact if I need any help? 

Support is always available through our website and there is a support mail system which would answer all the queries within 24 hours of asking. Contact us either at support@36igc.org or at abstract@36igc.org

Q-11) When is the submission deadline?

The deadline for the Abstract submission is October 15 2019

Q-12) How should my abstract be formatted?

It will be done by us in the backend

Q-13) May I use abbreviations in my abstract?

Abbreviations should be avoided

Q-14) Why is my abstract status listed as Incomplete?

The status shows as incomplete because the submission process has not been completed because of pending payment or the abstract has not been uploaded properly.

Q-15) How many abstracts can I submit?

Only one abstract can be submitted by a single ID. No provision of multiple abstract submission from a single ID is there. You can submit multiple abstracts in multiple symposium by logging in using separate valid email ids as User Name

Q-16) Can I submit my abstract under more than one submission category?

Same abstract cannot be submitted in different Symposium

Q-17) I submitted the same abstract to multiple organizations. If it is accepted elsewhere will IGC still consider it for presentation?

Please read the Terms and Conditions of the abstract submission

Q-18) How do I withdraw my abstract?

Please send us a request mail at abstract@36igc.org; however, abstract submission fee, whenever applicable is non-refundable.

Q-19) May I submit work that was already published as a manuscript?

Not allowed; Please read the Terms and Conditions of the abstract submission

Q-20)How many abstract can i submit from one Email ID?

You can only submit one abstract from one Email ID. In order to submit more abstract you are requested to use a different Email Id.

Accommodation

Q-1) How many people can stay in a room?

Maximum two adults are allowed per room. Room can be booked either on Single or double occupancy.

Q-2) Our children will be traveling with us – do they stay for free?

Children below the age of 2 stays free, however for above 2 years there will be an additional cost depending upon the hotel you choose.

Q-3) What if I need a specific type of hotel room (non–smoking, wheelchair friendly, etc.)?

Specific Preference for any room type can be mentioned during the booking, however the same will be confirmed as per the availability at the time of check-in and

Q-4) Will my credit card be charged when I book my reservation?

Complete room payment will be charged at the time of booking.

Q-5) How do I know if my booking was successful?

After the successful payment, you will get a confirmation email.

Q-6) Do I need to re-confirm my booking?

Once you get the confirmation email post booking accommodation, there is no need to reconfirm your reservation.

Q-7) What if I don’t get a confirmation at the time of booking?

Kindly write us on support@36igc.org for any issue faced while booking the accommodation.

Q-8) What is my hotel’s check–in time?

Hotel check-in time is 1400 Hrs

Q-9) Will the hotel hold my room if I’m arriving late?

Yes

Q-10) What if I’m going to arrive early?

The early check-in will depend on the availability of the hotel, the same needs to be confirmed at the time of check-in.

Q-11) How do I get a receipt or invoice for my hotel booking?

Once the payment is successful, you will get the confirmation voucher with the invoice.

Q-12) What are the documents that are required during check-in?

At the time of check-in, Indian nationals have to present an ID proof (driving licence/pan card/voter id). Foreign nationals have to present their valid passport and visa details prior to arrival to ensure express check-in.

Cancellations & Refunds

Q-13) What are the cancellation charges?

All the bookings are non-refundable. 100% payment will be charged as retention charges.

Amendments (or changes in hotel bookings)

Q-14) How do I modify a hotel booking?

Please write us at support@36igc.com for any modification to be done in existing booking. Based on the availability and terms & condition of the hotel booked, the modification will be done..

 

GeoHost

Q-1) Who can apply for 36 IGC GeoHost Support?

Delegates who qualify under Categories A, B and C of the GeoHost Support program can apply. For details, visit https://www.36igc.org/geohost-program.

Q-2) How many delegates will be supported by the GeoHost Support Program?

The program would provide 1000 Registrations, 1000 Travel and 1000 Local hospitality support. These may be awarded as either full or partial support.

Q-3) How many GeoHost applications one can submit?

Only one application against one accepted abstract (for the presenting author)

Q-4) What criteria define a financially disadvantaged geoscientist under Category B?

A scientist who lacks funding to attend the Congress and is preferably from a low- or middle-income country (as per the World Bank database).

Q-5) How will the GeoHost application be adjudicated?

All completed and valid applications will be adjudicated by the GeoHost Subcommittee. Extra weightage would be given to applicants from low- and middle- income countries (viz. South Asian, African, and South/Latin American countries), to members of early career scientist associations or organisations , to woman geoscientists and to applicants willing to participate in the GeoHost workshops.

Q-6) How do I apply for GeoHost support?

- Visit the abstract submission page of 36th IGC at www.36igc.org,

- Generate login credentials (login ID and password)

- Submit your abstract.

- Click YES for the question: “Whether you want to apply for GeoHost Program”. (You will be directed to the GeoHost application form.)

- Fill in all the required details and upload the required documents.

Q-7) What is the deadline to submit my GeoHost Support application?

October 31, 2019.

Q-8) When would I come to know of the outcome of my application?

By November 15, 2019, if you are selected for a GeoHost grant. If you do not get any communication, it would mean that you were not awarded any support.

Q-9) How do I contact the GeoHost Program Helpdesk?

Please your email to geohost@36igc.org

Q-10) If I pay the registration fee, would it be refunded if I am selected for a GeoHost grant?

No, If you are applying for GeoHost support, you DO NOT have to register for the Congress now. If you do not receive GeoHost support for registration fee, you can register for the Congress at the rate that prevailed on the day you submitted your GeoHost Support application.

Q-11) Is there a standard funding given under the GeoHost program?

No. Support will be for one or more of the following: registration fee, travel and local hospitality.

Q-12) How can I upload more than one abstract in the GeoHost application?

Upload a single PDF that contains all the abstracts.

Q-13) Should I upload my passport details?

Yes, if you are from outside India.

Q-14) What is the format for the authorization letter?

You may download the format from our website (…) although it is not mandatory to use this format.

Q-15) What is the schedule of GeoHost workshops?

It will be notified soon after 31.10.2019 (upon announcement of GeoHost grants).

Q-16) What is the fee and eligibility to attending the GeoHost workshops?

No fee. All GeoHost Awardees under Category A and delegates (<40 years of age) under Category C are eligible.

 

Workshop and Short Courses

Q-1) Who can conduct Workshop and Short Courses?

The 36th IGC is offering opportunities to individuals, companies, institutions and organizations to conduct Professional Development Workshops/ Short Courses during the Congress. 

Q-2) What are the categories for Workshop and Short Courses?

The categories are as follows: -

PRE-CONGRESS: At a suitable venue depending on the proposals received.

DURING CONGRESS: At the Congress venue during 2-8th March, 2020.

POST-CONGRESS: At a suitable venue depending on the proposals received.

Q-3) What is the timeframe for holding Workshops and Short Courses during the congress?

A suitable time organize Workshop and Short Courses is after 7:00 pm during the congress.

Q-4) What will be the charges for organizing Pre Congress and Post Congress Workshops and Short Courses?

All pre-congress and Post-congress workshop organizers need to pay for all costs associated with running their workshop.

Q-5) What will be the charges for organizing evening Workshops and Short Courses during the congress?

Evening workshops will be provided with a room free of charge, however all other requirements will need to be pay by the organizers.

Q-6) How many proposers are required to organize one Workshop / Short Course?

Workshop / Short Course can be organized by minimum one and maximum three proposers.

Q-7) When does the program application close?

The last date for receiving the proposals is 31st October, 2019.

Q-8) I have not received my confirmation email.

If you have not received your confirmation email, please check your spam folder. Messages sometimes get delivered to the spam box. If you still cannot find your email, please contact the Volunteer Helpdesk.

Q-9) How do I contact the Workshop and Short Courses Helpdesk?

If you have any questions that cannot be found on the Volunteers’ FAQ’s, please email us at bm.wsc@36igc.org

Business Meetings

Q-1) Who Can Conduct for Business meetings?

Organization, Associations and Universities are invited to conduct Business Meetings during the 36th IGC.

Q-2) What is the timeframe for holding Workshops and Short Courses during the congress?

Business Meetings are scheduled generally 7:00 PM onwards during 3-7 March 2020. Organizations requiring bookings for the entire day may approach us specifically.

Q-3) Is it mandatory to register in the congress for conducting a Business Meeting?

All attendees of the Business Meeting must register themselves for the main congress of 36th IGC.

Q-4) What will be the charges for conducting Business Meeting?

Business Meeting will be provided with a room free of charge, however any special room set up, audio-visual and catering requirements, etc. have to be pay charges by the meeting organizers.

Q-5) When does the program application close?

The last date for receiving the applications is 31st December, 2019.

Q-6) I have not received my confirmation email.

If you have not received your confirmation email, please check your spam folder. Messages sometimes get delivered to the spam box. If you still cannot find your email, please contact the Business Meetings Helpdesk.

Q-7) How do I contact the Business Meetings Helpdesk?

If you have any questions that cannot be found on the Business Meeting FAQ’s, please email us at bm.wsc@36igc.org

Field Trip

Questions before booking –

Q-1) How can I book a Field Trip?

Field trips can be booked via the 36th IGC Website. Once the delegate selects a fieldtrip for participating and clicks on “Book Now”, the registration process shall begin.

Q-2) How can I book 2 or more field trips?

A delegate can book multiple field trips by registering himself/herself via different email Ids.

Q-3) Can I bring one or more accompanying person(s) along with me?

The accompanying persons program allows a delegate to bring a maximum of 3 members under a single field trip by paying full field trip booking charges.

Q-4) What are the mode of payments that I can opt for?

Payments can be done via debit cards and credit cards.

Q-5) Is my conference visa sufficient to travel to field trip destinations?

Yes, conference visa is valid to travel to field trip locales in India. However, person(s) traveling to restricted or protected areas of India need to apply for the permits at their local consulates or embassies. In case, the field trips are located in Bangladesh, Nepal and Sri Lanka, suitable visa arrangements are required to be made by the delegates.

Q-6) Which expenses are covered under the field trip bookings cost?

Boarding, lodging, local transfers and meals are covered in the field trip booking cost. For details, refer to Terms and Conditions / itinerary of the field trips.

Q-7) Which expenses are not covered under the field trip booking cost?

Travel, medical insurances, charges for obtaining Restricted Area Permit or Protected Area Permit and other charges not mentioned in the Terms and Conditions /  itinerary of the field trips. For details, refer to Terms and Conditions / itinerary of the field trips.

Q-8) Will all field trips commence from New Delhi?

No. Pick up and drop off locations may be referred to from the field trip descriptions provided in the website.

Q-9) Will the congress provide transfer to the Pick up and from Drop off locations?

No. For pre and post congress Field trips, delegates would be required to make their own arrangements to travel between the field area and the congress venue.

Questions after booking –

Q-1) How do I know if my booking was successful?

Confirmation for the same will be sent on the registered email ID once the payment is made successfully.

Q-2) Do I need to confirm my booking?

Once the payment is made, the registrant will receive an auto generated confirmation email.

Q-3) What if I don’t get a confirmation at the time of booking?

Kindly write us on fieldtrips@36igc.org

Q-4) How do I get a receipt or invoice for my field trip booking?

Once the payment is confirmed, the confirmation voucher with the invoice will be shared on registered email ID.

Q-5) Do I need to sign any documents?

The delegate shall need to sign an undertaking exempting the congress and the coordinators from any liability for personal injuries or for loss or damage to property during the field trip.

Q-6) Do I need to vaccinate myself?

It is the prerogative of delegate. However, we recommend taking necessary vaccinations.

Cancellations or Refund –

Q-1) If field trip gets cancelled, then is there any provision to get the refund?

Yes a full refund will be done less the admin fee only if the organizing committee is cancelling the field trips due to any of the reasons as mentioned in the terms and conditions or else delegates will get an option to switch over to another field trip as per the willingness and the variable amount need to be paid.

Q-2) If I  cancel my field trip booking then  will I be getting a full refund?

Cancellations made before November 2019 will get the full refund less the admin fee offered. For detailed refund policy please refer to the Terms and Conditions for field trip bookings.

GeoExpo

Q-1) How do I find out what’s included in my stand package?

Details of your stand package are listed by the organizers in the GeoExpo brochure, kindly refer the same on website, GeoExpo section

Q-2) How do I find out the sizes and dimensions of my stand package?

This is If you’re struggling to find the information you need, your exhibition organizer will be able to help you.

Q-3) Are electrics included in my stand package?

Electrical inclusive is just 1KVA for both Shell and Raw space and for more details refer the GeoExpo brochure to know the inclusive.

Q-4) Can I order additional sockets for my stand?

Absolutely, the most popular way is to use send your requirement to Fusion Team on expo@fusioncorp.in

Power FAQ

Q-1) What kind of socket do I need to order?

Sockets come with tiered levels of power supply to save you money. It depends on your usage for more information contact to Fusion Team (expo@fusioncorp.in)

Q-2) How many sockets will I need?

Low power appliances (laptops, phone chargers etc.) with a cumulative power consumption of 500w or less can be plugged into a 500w socket. Appliances that use more than 500w will need their own direct power supply. You cannot plug more than one item into a socket with a power supply greater than 500w.

Q-3) Can I use an extension lead on 1,000, 2,000 or 3,000 watt sockets?

No, venue regulations limit you to only using an extension lead on 500w sockets. You have to apply for additional power else it will lead to fluctuation

Q-4) Can I choose where the sockets are placed on my stand?

Yes, all you need to do is send us a diagram showing both the orientation of your stand along with your desired socket positions.

Q-5) When will my electrics be installed on my stand?

Electrical services are one of the first to be installed, however we can’t give a fixed time for when your electrical items will be installed an energized. If you arrive on-site and your electrics have not been installed, let our team on the service desk know and they’ll send you the first available electrician

Q-6) What time does the power go off on the last day of the exhibition?

Power will be shut off within 30 minutes of the show closing. If you need continued power after the show closes, ask our electrical services team about build up and break down power.

Stand diagrams and drawings

Q-1) Can I see an example of how to draw out my stand on a grid plan?

There is a basic key and template included at the bottom of the grid plan which you can use to create your diagram. Ensure that any stand items are shown in the positions you want them (shelves, special walling, lights etc.) along with specific measurements like at what height you’d like your shelf set.

Q-2) Where do I send the plan to?

Designs/ plans for approval to be sent on email to expo@fusioncorp.in and send the designs for approval before the deadline to enable our architect & design team to get back to you

Exhibition stand build

Q-1) Can I change the text on my name board?

If your organizer allows it, we can do it for you no less than 30 days before the exhibition begins. Before you get in touch with us you need to confirm whether your name board is editable with your organizer. Some organizers stipulate that the name boards must be uniform throughout the show.

Q-2) Can the size of my booth be altered?

If you need a bigger - or smaller – stand, your exhibition organizer will be able to help you arrange something new.

Q-3) When will my booth be built?

Your build-up schedule will be in your exhibitor manual, the length of time needed depends on the build length of the show you are attending. Only orders which have been paid for will be installed during build-up.

Q-4) Can I install a TV directly on to my exhibition system wall?

No, you would need a reinforced wall panel to help your booth support the weight – or a TV stand.  A reinforced wall panel is a 5mm thick wooden panel which provides support to anything you want to hang on the wall. Exhibition system wall panels can hold a hanging item of up to 2kg in weight.

Q-5) Can you provide on-site labour during build up?

Yes, at an additional cost. Let us know what you need us to do and we’ll get you a quote.

Q-6) Can I display items outside my booth area?

No, for health and safety reasons you’re not allowed to expand beyond your stand area.

Q-7) Can I apply graphics to my wall panels?

You can apply vinyl stickers or double sided tape directly to your wall, but no permanent fixings such as hooks, screws, nails or paint. All of our panels are reusable so we need to make sure they’re in top condition for the next exhibitor to use them. If you want to install a completely seamless graphic panel, talk to our graphics team.

Q-8) Can the fascia and ceiling grid be removed from my booth?

You can remove the ceiling grid and fascia of your exhibit system. However it’s worth keeping in mind that you cannot have one without the other: If you don’t need your ceiling grid then we will need to remove the fascia as well, and vice versa. Also, if you remove your ceiling grid, you cannot have spotlights. If this is what you need, let us know at least 10 days before build-up begins.

Q-9 ) Can I order additional items on-site?

Yes, just visit our service desks during build-up. All on-site orders are subject to availability and on-site charges. Stock is limited once the build begins so we recommend arranging all your exhibition needs before you arrive. If you do order something on-site, we’ll get it to you as soon as possible but please be aware orders placed pre-show will be priority. We have a lot of orders to fulfil so we would strongly advise you place all order pre-show. You can check item availability at the Service Desk. 
On-site payments can be made by credit or debit card (2.5% surcharge for credit cards) and we take Visa, Mastercard, AMEX, and Maestro Switch (please note our system will not take Maestro Cards without a 3 Digit Security Code). We do accept cash, however we carry very limited change and due to the nature and location of exhibitions, we may not accept cash for larger orders. Please pay by card if possible.

Furniture FAQ

Q-1) Where can I find a furniture brochure or rental?

Our furniture brochure can be found on exhibitor manual.

Ordering and paying

Q-1) How many ways can I pay?

Invoice: Your order can be placed through our online ordering system. You can also give us a call or email us. Alternatively, you can use the order forms which can be emailed, faxed or posted to us once filled out. When the order has been processed the invoice will automatically follow by email.
Bank transfer: You can use the bank details provided at the bottom of our invoices

Credit Card: IGC accepts American Express, MasterCard, Visa, Debit Card payment. PAYMENT SCHEDULE: Payment for all services must be pre-paid in full.

Q-2) Will I receive notification that my order has been placed? If so, when?

You will receive notification that your order has been placed. When you receive the notification depends on the method you used:
• Email: When your order reaches us, an automatic response will be sent
• Email: You’ll receive an invoice once your order has been processed

Q-3) I’m having issues processing my card payment online, what do I do?

Don’t panic. All you need to do is follow the error messages shown online and if the issues continue contact our ServiCentre team on +91 124 4924780

Q-4) How long will it take to have my invoice processed?

We always aim to process orders within 24 – 48 working hours, however, during our busy periods, this may be slightly longer. If you haven’t heard from us after 5 working days, get in touch quoting the name of your concerned payment

Q-5)  How will I know when you have received my payment?

If your payment is sent with your order, the payment will be reflected in your invoice once the order has been processed. If you would like confirmation for a payment made after an invoice has been issued, you can check by emailing to us.

Exhibition FAQ’s and Answers

Q-1)  What is the deadline to make a stand reservation?

 There is no particular deadline until we still have a free space to allot. However, the exhibition spaces are filling up quickly, and the earlier you book, the better location you are going to have. Also, there are deadlines for placing orders and including your company entry in the exhibition catalogue a few months before the event.

Q-2) How much is the price per square meter?

 You will find the breakdown of prices in the exhibition booking form. The price depends on whether you would like to book a full service stand, or space only.

Q-3)  What are the terms and conditions of the booking?

 For terms and conditions, please see the reverse side of the exhibition booking form.

Q-4) What are the available spaces?

In order to have an idea of the available spaces, please have a look at the latest floor plans. Please note, however, that the plans are not fully up to date as the booking situation changes daily. Please fill in the exhibition booking form with your preferred stand locations, and the sales team will confirm to you which of the spaces are available.

Q-5) Can we change our location after booking the stand?

Yes, it is possible to move to another space that is available, and is the same size or bigger than your current space.

Q-6) Can we change the type of our stand from full service to space only or vice versa?

Yes, but this needs to be done well before the event and has to be approved by FUSION.

Q-7) Is a reservation of stand free of charge?

Yes.

Q-8) Can I cancel my booking?

This is possible, but there is a cancellation fee that applies (30% of the total cost of your stand booking for a request earlier than 6 months before the event, and 100% for the requests received later than 4 months before the event).

Q-9) Is it possible to merge two stands or more?

Depending of the layout of these stands, it is possible to merge stands - for questions on merging any specific stands, contact the Fusion team.

Q-10) What is the deadline to make a stand reservation?

Till 31st of December 2019, until we still have a free space to allocate. The another deadline worth keeping in mind is the one for the entry to Exhibition Catalogue.

Q-11) Breakdown of prices

To be found in Exhibition Contract.

Q-12) Can we remove a wall from a full service stand?

Yes, contact Fusion for details.

Q-13) Can we change our location after booking the stand?

Yes, but there is a fee in case of reduction of space.

 

 

 

 

Cultural Tours

Question before Booking

Q-1) How do I book a cultural tour?

A person can book the cultural tour on the 36th IGC website under the field trips tab.

Q-2) Can I book a cultural tour for my family?

Yes, a person can book a cultural tour for family.

Q-3) What all kinds of stay options are you providing?

We are providing range of stay options varying from Standard to Deluxe hotels, resorts stay, home stay arrangements depending upon the place of visit.

Q-4) I am planning a group trip/ tour for my team? Are you boking the group trips?

For group trips you can write us at hospitality@36igc.org .

 

Questions after booking

Q-1) How do I know if my booking was successful?

You will get a confirmation once your payment is confirmed.

Q-2) Do I need to confirm my booking?

A. Once you get the payment done, you will receive auto generated confirmation email.

Q-3) What if I don’t get a confirmation at the time of booking?

Kindly write us on hospitality@36igc.org

Q-4) How do I get a receipt or invoice for my trip booking?

Once the payment is confirmed, you will get the confirmation voucher with the invoice.

 

Cancellations & Refunds

Q-1) What are the cancellation charges?

All the bookings are non-refundable.

Q-2) If I need to cancel my tour booking, what’s the latest I can do this by?

All the bookings are non-refundable.