We are sure you are safe, healthy and doing well.
1. Postponing the 36th International Geological Congress was not an easy decision for us. However, your safety is paramount, and this was the main guiding factor for us to defer the Congress, under Force Majeure condition, to 9-14 November 2020. We thank you profusely for your overwhelming support in this decision and also for the remarkable patience you have shown in awaiting the updates on the refund.
2. In these trying times of complete lockdown of the country, our team has been working ceaselessly to try to settle the pending issues including preparing a refund policy. The refund policy is enumerated below:
i. Registrations/bookings for the Congress, Field Trips, GeoExpo, Accompanying Persons, Workshop, Business meetings Taj Tour for Accompanying Persons, Congress Dinner, and Guest tickets for Opening/ Closing ceremonies executed by 36th IGC will remain valid for the delegates willing to participate in the Congress on the rescheduled dates or any later dates. Those delegates who 0pt for refund, will be refunded the INR amount received against them by the 36th IGC. The bank transaction charges will be borne by the delegates.
ii. For requesting a refund in the above mentioned categories, the delegates need to fill up and submit the form(s) latest by 30th May, 2020. These refund forms will be sent to delegates in a form of web link through emails. As the delegates have registered for different process separately they may receive more than one email to give their consent for refund. The delegates will start receiving refund emails from 5th May onwards till 9th May 2020 for all the registrations.
iii. Please note that the refund is only applicable to the delegates who have registered and paid by themselves
3. Once again, we place on record our sincere thanks to you for your valuable support, understanding, and cooperation in these difficult times faced by all.
Looking forward to hearing from you.
With warm regards and best wishes,
36th IGC, Delhi, India.